1. Introduction

Jodie Brooks Pty Ltd T/A Property Improvement Advisors ("we," "us," "our") is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).​

2. Collection of Personal Information

We may collect personal information necessary to provide our services, including:​

• Full name

• Contact details (address, phone number, email)

• Identification documents (e.g., driver's license, passport)

• Photographs and videos of properties​

We collect this information directly from you with your consent.​

3. Use and Disclosure of Personal Information

Your personal information is used to:

• Provide property services

• Communicate with you

• Conduct market research

• Comply with legal obligations​

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.​

5. Access and Correction

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details below.​

6. Complaints

If you believe we have breached your privacy rights, you may contact us to lodge a complaint. We will respond promptly to your concerns.

7. Contact Us

Jodie Brooks Pty Ltd T/As Property Improvement Advisors
Email: hello@propertyimprovementadvisors
Phone: 0450 749 598
8. Changes to This Policy

We may update this privacy policy from time to time. The latest version will be available on our website.​

For more information on your privacy rights, you can visit the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.​